The TELUS crew acknowledges that our get the job done spans quite a few Territories and Treaty areas and we're grateful for the traditional Know-how Keepers and Elders who will be with us today, individuals who have gone in advance of us and the youth that encourage us.

Be familiar with a feasible fraud or misrepresentation currently being carried out by some individuals proclaiming to be Telus employees. They may be contractors, or Distinctive marketing reps, or simply staff members that are deliberately misrepresenting Telus.

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The brand new calling characteristic demands unidentified callers to hear a quick information and manually reply using a just one-digit code. By way of example, a first-time dialer seeking to hook up with a customer with the decision Control aspect is going to be greeted with a brief message stating “this variety has Connect with Manage – to obtain by, please press nine.” The variety is randomly created. Once the digit is pressed, the call will link.

Many thanks for that reply, Telus Support, however it is lastly over. The final rep I spoke to confident me it can be cancelled and I gained’t be billed anymore.

I named Telus CS at eight.55AM Mountain time and they hanged up on me, expressing that I should get in touch with during "common Place of work several hours". Is this for serious?

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The TELUS group acknowledges that our function spans lots of Territories and Treaty regions and we are grateful for the traditional Understanding Keepers and Elders who will be with us now, individuals who have long gone ahead of us and the youth that encourage us.

I shell out about Telus customer service $4500 a year with Telus. In January I obtained an outdoor digital camera for $seven/month but regretted it and needed to return it. It was new in the box - only plugged in to test it. After a number of several hours ready within the cell phone I discovered that there's a $340 payment to cancel. That may be a great deal to get a $50 camera. I pleaded Together with the agent to waive the price considering that I am a loyal customer for so prolonged. He reported a supervisor will phone to discuss. No person named again.  Per month later on I tried again. Last but not least, in April, right after 8 hours around the telephone about this challenge up to that point, I gave my ultimatum… waive the significant cancellation payment or I terminate every one of the services with Telus and go somewhere else. No. So, I cancelled anything. A shame, due to the fact I have not had 1 issue with the Television, internet, or cell phones and liked Telus… for over fourteen years. Although the $7 charge persisted. Sigh. Far more several hours on the telephone. Why is this the only way to communicate? It's so irritating in addition to a colossal squander of time.

Résolu! Nouveau forfait de données Les 6Go de données sur mon nouveau forfait acheté hier a été activé mais je peux pas vérifier combien de Go je consomme parce que quand je me connecte sur mon compte je peux voir que c'est toujours mon ancien forfait qui est actif alors que ça devrai.

What's even worse could be the destruction of any belief consumers had with enterprise, as well as improved skepticism. Enterprises Will not help after they insist on applying telephones plus the Web to conduct business, and make intensive use of simply call centers.

I would love a get in touch with from someone who has some conclusion generating energy on how I'm able to close my accounts and be finished with Telus.  

I had been just seeking to leave some feedback (also to vent) so that maybe Telus might make communication less difficult Later on. The whole ordeal was extremely painful - all over a bit camera I desired to return. 

Back again in the working day, you had a selection of businesses. Now We now have megacorps that swallow just about every alternate choice up and also you're remaining with three possibilities spanning a whole region, all of which collude with eachother to extort It truly is customers.